Refund policy

Return Window: Accept returns within 30 days of delivery.

Criteria: Item must be unused, in original packaging, with tags, and have proof of purchase.

📧 To start a return, email support@doggyshopdeals.com with your order number and reason. Return shipping is on the customer unless due to a mistake or damage.

Non-Returnable:

• Final sale or clearance items

• Customized or personalized products

• Opened pet food, treats, or grooming items

• Gift cards

Exchanges: Need a different size, color, or version? Email us. Once we get your return, we’ll exchange based on availability.

Refunds: Once returned and inspected:

• Notification email sent

• Refund issued to original payment method within 3–7 business days

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Damaged or Incorrect?

Received the wrong or damaged item?
Email support@doggyshopdeals.com within 7 days with your order number + photo.
We’ll send a free replacement or issue a full refund—no extra cost to you.